Let us transform your organization by adapting the best practice solution that perfectly aligns with your business goals. Our explicit process is, without doubt, the best and has the following steps: plan, align, run, and monitor providing you with the industry-leading BPaaS solution. This will enable you to run your operations efficiently while meeting your business objectives, on time and within budget.
PLAN
Our team begins by assessing and articulating the challenges, goals, and opportunities your company has. This is no ordinary planning process. We carefully consider all aspects of your company processes, people and technology that drive your operations. This planning process results in tangible deliverables that include:
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Service/Solution Brief
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Service Road map
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Service/Solution Components
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Scope of Services
ALIGN
Once the initial scope of services is identified, our expert team starts mapping out the end-to-end-processes for your company and aligns our Business Operating Model (BPaaS) with your company. We carefully position all aspects of our model to your company including people, process, technology, and metrics. This alignment process results in tangible deliverable's that include:
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End-to-end process diagrams
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Alignment of Key Services/Solutions
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Cut-over of legacy process and data
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Alignment of Key metrics
RUN
Once the services are aligned, and legacy processes and data are migrated to our BPaaS framework, our team starts executing these processes in our framework that is tightly integrated with your company. We carefully monitor the "hypercare" phase to ensure stability of the migration. Key deliverables in this phase include:
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Key "Hypercare" metrics
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Key reports of transactions
MONITOR
Once we stabilize the business operating model for your company on our BPaaS framework, we have a continuous monitoring system that monitors the health of this business process operating model. These metrics will provide both you and our team valuable data to further fine-tune the operations for operational efficiency. We continue to provide you with cloud access to your processes and data while we publish the reports and metrics agreed upon, on a regular cadence.
We are 100% confident you will prefer our services to your current bookkeeper or your sub-contracted firms. To further sweeten the deal, we also offer a 30-day money back guarantee offer. If within the first 30 days of signing with us if you decide to return to your prior bookkeeper or the sub-contracted firm, we will refund half of all the fees paid prior to receiving a written request for termination. What are you still waiting for? Contact us and try our services today!